Platform under continuous improvement  —  Our platform is currently undergoing continuous improvements and expansion. While some sections are still being finalized, our infrastructure and services remain fully operational. We appreciate your patience as we continue building a faster, stronger, and more comprehensive platform for our clients.   ●   Platform under continuous improvement  —  Our platform is currently undergoing continuous improvements and expansion. While some sections are still being finalized, our infrastructure and services remain fully operational. We appreciate your patience as we continue building a faster, stronger, and more comprehensive platform for our clients.
LEGAL

Privacy Policy

Last updated: May 2026

1. What we collect

When you contact us, sign up, or use our portal, we collect: name, email, phone, company, billing address, IP address, and any infrastructure access credentials you explicitly grant us. We never collect data we don't need.

2. How we use it

To deliver the services you signed up for: provision infrastructure, send invoices, respond to support, communicate about outages or scheduled changes. That's it. We don't sell or share data with marketing networks.

3. Production access

Where you grant us SSH, cloud-console, or database access, we log every session, time-bound all credentials, and review access quarterly. We can sign BAA / DPA / NDA agreements for clients in regulated industries.

4. Subprocessors

We use Postmark/Resend (email), Cloudflare (DNS+WAF), AWS S3 (backups), and Linear/Slack (internal ops). Full subprocessor list available on request.

5. Your rights

You can request access, correction, or deletion of your personal data at any time. EU/UK residents have GDPR rights; California residents have CCPA rights. Email: privacy@clustrixglobal.com.

6. Retention

We keep client data for the duration of your engagement plus 7 years for tax/audit compliance. Backups are encrypted at rest and rotated.

7. Contact

Questions: privacy@clustrixglobal.com.

This policy is a starting template. For final production use, have it reviewed by counsel licensed in your jurisdiction.